Shipping & Tracking

We offer free worldwide shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient! Our fulfillment centers are in the United States & Eastern Asia. USPS or FedEx will be used for US customers.

Since our products may involve customization specific to your order, it takes the following Standard Shipping Times to deliver your goods.

NOTE: Due to recent COVID-19 events, shipping delays - which are beyond our control - may occur. Rest assured, your item will arrive at your doorstep. Thank you for your kind consideration.

Standard Shipping Times:

UK:                        7 - 12 business days

USA:                     4 - 13 business days

Canada:              9 - 15 business days

Ireland:               13 - 19 business days

Australia:           13 - 19 business days

Processing Times

We process orders within 24 hours. We do not ship on weekends.

Tracking Numbers

Every order that is shipped out includes a tracking number. You should receive the tracking number via email once your items are shipped. Please allow 72 hours for the tracking to update.

Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that are beyond our control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

For any concerns, contact us at support@pupsapparel.com or fill the form here.